Online purchases are eligible for STORE CREDIT if you have contacted us within 14 days of receiving your order. After this timeframe, your item would not be eligible for return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

All returns must be authorized by email at tiendalanopalita@gmail.com and must be sent within 14 days of receiving your order.

If accepted for a return, after we receive the item you will receive an online store credit via email. This store credit will be applied to the original email and account your purchase was made on.

Any reduced-price items or merchandise marked “SALE" or "Final Sale" cannot be returned.

ALL SEASONAL ITEMS ARE FINAL SALE - NO EXCHANGES OR RETURNS

You can always contact us for any return questions at tiendalanopalita@gmail.com 

Damages 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Additional return information

Shipping costs will not be refunded.

Tiendita La Nopalita is not responsible for return postage. 

Tiendita La Nopalita is not responsible for lost or stolen packages.

 

Thank you so much for supporting my small business

After your payment is verified, your order will be processed and prepared for shipping. Our items will be shipped out within 1-3 business days from date of purchase.

Please note that once your order has left our warehouse we are no longer responsible for any lost, damaged or stolen items during transit. We cannot guarantee that your packages will arrive on the listed date once it is in the possession of the carrier. The carrier is responsible for delivering your package on your delivery date. If you have questions about shipping and/or delivery please contact us at tiendalanopalita@gmail.com